Director, Business Development

Join a national organization committed to advancing a movement to race equity and health justice.

Community Catalyst is a leading non-profit national health advocacy organization dedicated to advancing a movement for health equity and justice. We partner with local, state and national advocates to leverage and build power so all people can influence decisions that affect their health. Health systems will not be accountable to people without a fully engaged and organized community voice. That’s why we work every day to ensure people’s interests are represented wherever important decisions about health and health care are made: in communities, state houses and on Capitol Hill. Learn more about our vision for the future in our five-year strategic plan.

POSITION SUMMARY:

Providing consulting services to clients including hospitals, health plans and providers, state agencies, and federal contractors are among the many ways in which Community Catalyst achieves its mission. These services included facilitation, training, research and analysis that will be used to develop and implement programs to better serve members/patients, in particular beneficiaries of the Medicare and Medicaid programs. The ultimate goal of our consulting is to improve health care services and the overall health of people with complex needs, particularly those from historically excluded or underrepresented populations.

Community Catalyst is seeking an entrepreneurial, energetic, results-oriented and mission-driven individual to join the team in the position of Director, Business Development. The ideal candidate will have a passion for advancing people’s meaningful engagement in health care, together with an understanding of, and demonstrated success with, the consultative, relationship-based sales process in order to facilitate advisory opportunities with innovative health care organizations. The successful candidate will build and nurture key client and partner relationships, maintain extensive knowledge of the health care landscape and negotiate contract terms.   

The Business Development Director’s work will support Community Catalyst’s mission and its continued long-term growth. The successful candidate will leverage the organization’s unique expertise and capacity to offer consultative services to assist health plans, public programs, provider groups, social services providers and others to more effectively engage people in new models of care. These services include customized technical assistance to develop care models for, and meaningful engagement of, people with complex medical and social needs.

Supervision:

The Director, Business Development will be supervised by the Senior Strategic Advisor and work closely with Finance and other organizational leadership. 

RESPONSIBILITIES: 

Business Development and Planning

• Respond to RFPs, develop concept papers and proposals outlining statements of work and fee structures
• Research development opportunities and conduct outreach to potential clients
• Work with the Consulting Team, relevant Programs and the Finance and Operations (and, as needed, Communications and Development) Departments to develop proposals
• Collaborate with organizational and program leadership to ensure that consulting opportunities and proposals are strongly mission-aligned, advance the strategic plan and are consistent with organizational positioning and messaging on a range of issues
• Establish new services consistent with organizational mission and strategic direction
• Coordinate internal resources to fulfill client delivery and promote effective communication
• Steward client relationships to assure client satisfaction and future opportunities
• Coordinate with the Development department, as needed, to maximize opportunity where contacts may have potential as both clients and donors
• Identify and develop Community Catalyst’s unique services and marketing propositions
• Establish revenue-generating plan to cultivate new business expansion

Management

• Maintain CRM database, submitting regular progress reports and ensuring data accuracy
• Maintain protocols and procedures for proposal and contract review, signing and management
• Review and administration of contracts, including federal contracts and compliance with all Federal Acquisition Regulations (FARs)
• Coordinate processes with the Development and Finance departments, as appropriate, to support efficiency and alignment
• Meet regularly with Consulting Team members to monitor contract timelines and deliverables, oversee submission of final products to ensuring compliance with contracts and share lessons
• Continually improve KPIs (e.g., conversion rates, acquisition rates, retention rates)
• Prepare and present business reviews quarterly and annually for the board
• Support staff and other internal colleagues to meet customer needs
• Supervision of administrative support staff

QUALIFICATIONS: 

Required

• Bachelor’s degree plus at least 10 years relevant work experience
• 5+ years of successful sales and business development experience
• Federal and other public sector contracting experience
• Project management and strategy development expertise
• Demonstrated commitment to social justice, race equity and social entrepreneurship
• Excellent customer interface skills – executive presence, with the ability to establish credibility with clients deliver presentations and facilitate meetings
• Strong organizational skills, ability to manage multiple tasks simultaneously, respond to tight timelines, attention to detail and operate effectively in a fast-paced environment
• Significant degree of self-motivation, direction, reliability, honesty, and integrity
• Proven skills in team-building, relationship development and collaboration
• Exceptional writing skills, including the ability to convey complex information in a persuasive and easy to understand manner
• Ability to travel within the U.S.
• CRM experience, managing client data and forecasting sales opportunities

Preferred

• Significant experience in or with health care organizations
• Experience working in a multicultural environment
• Bilingual/bicultural background
• Contracting Officer or representative certification or experience
• Consulting experience

Other Skills and Qualifications

Sales Planning, Proposal Writing, Budget Development, Identification of Customer Needs and Challenges, Market Knowledge, Meeting Sales Goals, Professionalism, CRM (preferably SalesForce), NetSuite, Microsoft Office

BENEFITS & SALARY

• Salary Range:  $110,000 - $123,000
• Generous paid time off policy
• Robust benefits package
• Location: Flexible/remote

Applicants should submit a resume with a one-page cover letter briefly summarizing their interest in and qualifications for the position to: jobs@communitycatalyst.org. Please put “Director, Business Development” in the subject line.

Community Catalyst is strongly committed to building a work environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. We strive to make employment decisions that support inclusion to maintain a work atmosphere that is diverse, equitable and promotes family-friendly practices and work-life benefits so that people of diverse backgrounds and lifestyles may grow personally and professionally.

We do not discriminate in hiring based on age, color, ethnicity, race, national origin, primary language, religion, socio-economic status, family status, mental and physical disabilities, veteran status, gender identity characteristics and/or expression, sex, medical condition, sexual orientation or any other classification that is protected by federal, state, or local law.

Through all of our programs, Community Catalyst works to build a better future for all individuals by advancing health equity, focusing on people of color, immigrants, as well as disability, gender, sexual identity and socio-economic status. It is important for our staff to reflect the diverse communities with which we work. People of color, LGBTQ identified people, gender-nonconforming people, individuals with disabilities, veterans, and people who speak a language in addition to English are encouraged to apply.