Real People, Real Stories
VIDEO: Olivia's Story
Olivia’s ability to live independently, with services that meet her needs, preferences and goals is greatly enhanced through the assessment and coordination provided by Jennifer, her Independent Living Long-Term Services and Supports Coordinator.
VIDEO: Sally and Edna's Story
With high quality coordinated care to manage all of Sally's Medicare and Medicaid services and benefits, her daughter Edna knew that her mom's care and quality of life were at the level every older adult deserves.
When Rehabilitation Doesn't Lead to Recovery
Chari Fredrick was an active member of her community until an illness-related accident and subsequent uncoordinated rehabilitation services resulted in multiple hospital readmissions and complications.
Dignity and Respect: The Foundation of Patient-Centered Care
After an accident, Sue Etters felt like she was treated differently by many doctors and caretakers because of her disability. Through a Lift Up Your Voices training in PA, Sue has been empowered to share her experiences with caretakers, good and bad.
Pennsylvania Advocate Speaks Out
Lift Up Your Voice! advocacy training has empowered Denise Weis to advocate for coordinated, patient-centered care on behalf of her aging mother.
Grateful to be Speaking Up for Better Care
Gloria Smith, a four-time cancer survivor, hopes there will be a better coordinated healthcare system, especially for those whose insurance enrollment status fluctuates over time.
Uncoordinated Care Leads to Medical Complications
After uncoordinated care caused Geraldine Alshamy of North Carolina to suffer a heart attack, North Carolina Campaign for Better Care helped her share her story.
The Insurance Rollercoaster
Katie McLaughlin and her family struggled to find and keep insurance after she lost her job in 2009. The Sandwich, Mass resident testified about her family's struggle to coordinate and pay for care at a public hearing on payment reform this month.
The Insurance Gap: When Coverage Isn't Enough
Unreasonable premium prices and skyrocketing health care costs are forcing Cynthia Eggert to make difficult financial decisions. The college professor recently testified about the need to control health care costs at a MA payment reform hearing.
Fragmented System of Care
At a National Health Reform forum, Pat Morgan shared her struggle to navigate a confusing and uncoordinated care system that resulted in her undergoing surgery twice.